Contact
Received a call from us? Verify our official phone numbers.
Questions about a company account, MotorCarrierPros.com services, or public compliance resources can be directed to our team below.
Business
customerservice@motorcarrierpros.com
General account questions, billing questions, carrier assistance, and customer service.
If you are having trouble locating your company or carrier profile, contact Customer Service. If possible, include the carrier's legal name and USDOT number so we can help locate the correct record.
Existing customers may also reply to a verified MotorCarrierPros.com account email they have already received so the message stays connected to the correct account context.
Availability
Monday-Friday: 8:00 AM-5:00 PM Central
Saturday-Sunday: Closed
MotorCarrierPros follows the federal holiday schedule observed by FMCSA.
Technical Support
For sign-in problems, password resets, website
errors, or technical questions:
ai-it@motorcarrierpros.com
Monday-Friday, 8:00 AM-5:00 PM Central.
Weekends and holidays:
For emergencies only. Please use above email.
Please do not send sensitive information via ordinary email.
Security Reminder
Driver qualification and compliance files can contain personal or sensitive information. When a protected MotorCarrierPros.com workflow is available, use the protected workspace rather than attaching Social Security numbers, driver-license images, medical records, or similar sensitive records to an ordinary email message.